FAQ

Is the song really unique to us?

Yes. Every song is written from your questionnaire answers - your names, memories and story. No templates, no reused lyrics.

How is the song made?

Every song starts with your story. It is written, produced and refined with modern production tools, then carefully reviewed and finished by a human ear before delivery.

What if I don't like it?

Your package includes revisions (see your product page for how many). Tell us what to change and we'll adjust lyrics, mood or style until it feels right.

How long does it take?

Standard delivery is 5-7 days, and 7-10 days for the Signature Song. Need it sooner? Rush delivery is available.

What do I receive?

MP3 and high-quality WAV files delivered by email, ready to play, share or gift. Instrumental versions are included on selected packages.

Can we play it at our wedding or share it online?

Yes - you receive unlimited personal-use rights, including your wedding, social media and family videos.

What if I don't know what style to pick?

Choose "Surprise me" and we'll shape the song around the feeling of your story.

Is it a good gift if I don't know all the details?

Yes - even a few memories are enough. The questionnaire guides you through it, and small details often make the most powerful lyrics.

Still have a question?

Get in touch via our contact page - we reply within one working day.